Privacy Policy

1. Introduction

JKAuto ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our auto insurance consultancy platform and services at jkauto.com.

We provide consultancy services related to car selection, auto insurance guidance, and vehicle maintenance planning. This policy describes how we handle the information you share with us in the course of receiving these services.

2. Information We Collect

2.1 Information You Provide

When you use our services or contact us, we may collect:

• Name and contact information (email address, phone number)
• Vehicle information (make, model, year, current mileage)
• Insurance information (current provider, coverage details)
• Budget and financial preferences related to vehicle decisions
• Geographic location (state/region for insurance requirements)
• Account credentials if you create an account

2.2 Mobile Information Sharing

2.3 Automatically Collected Information

• Device information (browser type, operating system)
• IP address and general location data
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

3. How We Use Your Information

• Provide personalized auto consultancy services and recommendations
• Respond to your inquiries and consultation requests
• Schedule and manage consultation appointments
• Send service-related communications and follow-ups
• Improve our services and user experience
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. SMS Communications

JKAuto may send SMS (text message) communications to users who have opted in. Our SMS program includes promotional marketing (special offers, service updates, and promotions), customer care (consultation follow-ups, support, and service-related communications), and transactional account notifications (booking confirmations, appointment reminders, and account alerts), which may include:

• Consultation appointment confirmations and reminders
• Account access and onboarding confirmations
• Follow-up information related to your consultancy requests
• Account security and access notifications
• Special offers, promotions, and service updates

No mobile information will be shared with or sold to third parties for marketing or promotional purposes.

Message and data rates may apply. Message frequency varies based on account activity. To opt out of SMS notifications at any time, reply STOP to any message. For help, reply HELP or contact us at support@jkauto.com.

5. Information Sharing and Disclosure

We may share your information with:

5.1 Service Providers

Third-party vendors who perform services on our behalf, such as hosting, analytics, and customer support. These providers are contractually obligated to protect your information and may not use it for their own purposes.

5.2 Legal Requirements

When required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights or the safety of others.

5.3 Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Your Rights and Choices

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-out: Opt out of SMS communications by replying STOP to any message
• Cookies: Manage cookie preferences through your browser settings

To exercise these rights, contact us at support@jkauto.com.

7. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (HTTPS/TLS), secure hosting infrastructure, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you request deletion of your account or information, we will delete or anonymize your data within a reasonable timeframe, except where retention is required by law.

9. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us