SMS Policy

Overview

JKAuto is committed to responsible and transparent SMS communications. This page describes how and when we use SMS (text messaging) to communicate with our users.

What We Send

JKAuto sends promotional marketing (special offers, service updates, and promotions), customer care (consultation follow-ups, support, and service-related communications), and transactional account notifications (booking confirmations, appointment reminders, and account alerts) related text messages. These messages may include:

• Consultation appointment confirmations and reminders
• Account access and onboarding confirmations
• Follow-up information related to your consultancy requests
• Account security and access notifications
• Special offers, promotions, and service updates

Opt-In

SMS notifications are optional. You may opt in to receive these text messages during the consultation booking or account registration process by checking the SMS opt-in box. Opting in is not required to use the JKAuto platform or receive our consultancy services.

Opt-Out

You may opt out of SMS notifications at any time by replying STOP to any message you receive from us. After opting out, you will no longer receive SMS messages from JKAuto. To re-enable SMS notifications, contact us at support@jkauto.com.

Help

For help with SMS messages, reply HELP to any message or contact us at:

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Message frequency varies based on your account activity. JKAuto is not responsible for any charges incurred from your mobile carrier.

Data Privacy

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to your mobile carrier's network availability and coverage.